Services

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Find a Reseller

AnchorMark sell through an extensive network of resellers across Australia and New Zealand.

Please contact us to find your local reseller.

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Anchormark Account Managers

Every AnchorMark customer is allocated an account manager upon opening their account. Account managers are experienced across our product range and can assist in determining the products that are most suited to your business or project.

If you would like to open an account with AnchorMark, please contact us and we will organise for an account manager to call you.

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Technical Documents

All technical documents are available on individual product information pages. These documents include:

  • European Technical Assessments (ETA)
  • International Code Council Approvals (ICC Approval)
  • Material Safety Data Sheets (MSDS)

If you cannot find what you are looking for, or for any further information, please contact us.

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Request a Quote

AnchorMark provide many world leading products at very competitive prices. Please contact us and we will organise for an account manager to call you to provide you with a quote.

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Engineering Advice

AnchorMark has access to a large, highly skilled engineering workforce, who can assist with anchor design, selection and specification. Contact us to discuss your requirements.

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Onsite Testing Services

AnchorMark utilise the services of independent testing parties. Onsite testing can be required where the substrate, anchor design or anchors do not adhere to the ETA specification. In these cases, either destructive or non-destructive tests that prove the load requirements are performed.

Please contact us to discuss your need for onsite anchor testing.

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Spotlight: National Construction Code (NCC) 2019 Compliance

AS 5216:2018 “Design of post-installed and cast-in fastenings in concrete”

In 2018, Standards Australia published AS 5216:2018 “Design of post-installed and cast-in fastenings in concrete,” superseding SA TS 101:2015. Both documents have the same scope and technical content, however AS 5216:2018 includes editorial changes. The National Construction Code NCC-2016 references SA TS 101:2015. The recently released and now current NCC 2019 references AS 5216:2018.

The scope of AS 5216:2018 includes the design and testing of mechanical and chemical anchors and cast-in channel for permanent and safety critical applications. Safety critical applications are fastenings whose failure may result in collapse or partial collapse of the structure, endanger human life and/or cause considerable economic loss.

fischer products with an ETA fulfil all the testing requirements of Appendix A of AS 5216:2018

fischer products are tested according to the European Assessment Document (EAD).

In Europe, EADs replace the previously known ETAG001 parts 1 to 5.

The proof of suitability of fischer products according to AS 5216:2018 is evidenced by an evaluation report issued by an independent third party such as a European Technical Assessment (ETA). Some examples are in the table below.

As of when, is AS 5216:2018 valid?

AS 5216:2018 was released in May 2018. It is referenced in NCC 2019 (National Construction Code). As a result, AS 5216:2018 is the current and official document to follow to satisfy the deemed-to-satisfy requirement of NCC 2019.

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Technical Documents? Call +61 3 9799 2096

All technical documents are available on individual product information pages. These documents include:

  • European Technical Assessments (ETA)
  • International Code Council Approvals (ICC Approval)
  • Material Safety Data Sheets (MSDS)

If you cannot find what you are looking for, or for any further information, please contact us.

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Supporting Software for Anchor Design – complies with AS 5216:2018

fischer Software FIXPERIENCE gives you safe and reliable support in specifying fischer anchors for your projects, whether you are a design and structural engineer or craftsman. FIXPERIENCE is constructed modularly and useable for a variety of applications. With the help of the user-friendly interface, anchorages and fixings can be easily and flexible designed and measured. By taking into consideration the decisive international standards, the software fulfils all conditions for global usage.
FIXPERIENCE C-FIX Module allows for the specification of anchors adhering to AS 5216:2018. The software can be downloaded, free of charge, from:

https://www.fischer-international.com/en/service/design-software-fixperience/download-fixperience

Simply enter your email and a registration key will be sent to you. You will not receive marketing and promotional material from fischer.

In Australia and New Zealand, the Fixperience suite includes:

  • C-Fix for Anchor Design including Rebar Starter Bar
  • Rail-fix for Balustrade design
  • Mortar-fix for calculating the amount of chemical injection you require for your application

Additional Fixperience modules are available upon request.

FIXPERIENCE – C-Fix Benefits for the Installation of Anchors according to AS 5216:2018

When C-Fix has been used to design and specify an anchor according to AS 5216:2018, a report can be produced that includes the installation instructions for that application.

These reports can then be given to the installer so that they can ensure that the installation is according to the design and hence the standard. Screenshots of a sample report are provided below:

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Further Information

Please contact the AnchorMark office on

+61 3 9799 2096.

In addition to our own team who are trained in the FIXPERIENCE software, we are supported by the fischer engineering support team who can assist with general questions and specific design challenges.

System Requirements

Main memory: Min. 2048MB (2GB), Operating systems: Windows Vista® (Service Pack 2) Windows® 7 (Service Pack 1) Windows® 8 Windows® 10
Notes: The actual system requirements will vary based on your system configuration and your operating system.

In April 2014 Microsoft stopped the support for the operating system Windows® XP. Due to this, there are no further updates, etc. anymore. For that, the developer stopped the support for the operating system Windows® XP. The user of the software which is already applying Windows® XP can contact us.

Link to Download Page

Watch the first tutorial on Youtube:

Video Channel

Legal

Please note this website is not a design document, and should not be solely relied on. An engineer must specify anchors, appropriate to an application and any applicable standards. AnchorMark makes no warranties for the information contained on this website and is not liable for any costs, damage, loss, etc caused by reliance on this website, the details contained on the website, or the specification of anchors for any given project.